Author Topic: Davis WLIP datalogger error and fix with 6555  (Read 135 times)

bcurry

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Davis WLIP datalogger error and fix with 6555
« on: January 08, 2020, 01:51:02 pm »
Hi all,
Interesting news from Davis:
"Everyone using a WeatherLinkIP datalogger (p/n 6555) with their Davis weather station.

Details:

Your WeatherLinkIP datalogger has a critical bug that will prevent it from keeping its time properly synched with Davis servers and cause it to stop uploading historical archive records. You may have noticed that when downloading archive records into your PC software or looking at archive records on weatherlink.com that they are not entirely up to date. This firmware patch will fix that and ensure your weather station clock stays accurate and in synch."

The only issue of course is that their fix is a .exe file. I don't use my WLIP to feed into my computer (I have a direct USB connection from another console), but I do use a WLIP to feed weather info to one part of a webpage. I assume this is a bigger deal for folks who signed up for Davis' "Pro" level on waetherlink.com as then if you were looking at historical data there might be an issue.

I wonder about Mac support though - so I e-mailed Davis just to see what they'll say.
We'll see!

Bill

Blicj11

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Re: Davis WLIP datalogger error and fix with 6555
« Reply #1 on: January 08, 2020, 03:53:07 pm »
Let us know what Davis says. I'm also using the IP data Logger but not for weatherlink. I have very recently used it for uploading historical records to WU and it worked great.

To my knowledge Davis has never released firmware updates in any other format than .exe files. They have always said either  take your console to your Windows-using friend's computer for the update or send your console to them and they will update it for you. Not a very Mac-friendly group IMO.
Blick


jf-i2r

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Re: Davis WLIP datalogger error and fix with 6555
« Reply #2 on: January 08, 2020, 08:49:34 pm »
Hi

Reply to my email from Davis :

Hello,

I am sorry to hear you are having troubles. Unfortunately, we only have a firmware updater available for Windows PCs. 

If you need to update your IP firmware and you do not use a Windows based machine you can do any one of the following.


   
Find a Windows PC on the same network your WeatherLinkIP is connected to and update from that PC.
   Bring a Windows PC laptop into your network and update from that PC.
   Use Parallels or Bootcamp on your Mac to run Windows and the WeatherLinkIP updater program.
   Take the console and WeatherLinkIP datalogger to another network and use a Windows PC at that site.
   Send your WeatherLinkIP datalogger to our service center for us to update the firmware.
   

       
You will only need to send us the datalogger itself, you can hold on to your console.  Call and get an RMA and instructions from us at (510) 732-7814 | M-F 7:00am to 5:30pm pacific time
   
   


I realize these options are not ideal and if nothing else is possible at your end we are happy to update the firmware here in our service department.

Thanks and Best Regards,
Bruce Johnson
Technical Support Representative
(510) 732-7814 | M-F 7:00am to 5:30pm PT
support@davisinstruments.com



www.davisinstruments.com
3465 Diablo Ave, Hayward, CA 94545

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bcurry

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Re: Davis WLIP datalogger error and fix with 6555
« Reply #3 on: January 08, 2020, 10:12:13 pm »
Hi all-
Must be a standard reply as I read it essentially as:
a. Buy a windows computer
b. Use a friends windows computer on your network
c. take to a friends house who has a pc
d. Send to them the WLIP and they'll (eventually) fix it and send back
Thanks, but No thanks
LOL
Bill

Blicj11

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  • Station Details: Davis Vantage Pro2 Plus | WeatherLinkIP? Data Logger | iMac (2019), 3.6 GHz Intel Core i9, 40 GB RAM, macOS Mojave | Sharx SCNC2900 Webcam | Supportive Wife
Re: Davis WLIP datalogger error and fix with 6555
« Reply #4 on: January 09, 2020, 12:00:34 am »
Unless you are uploading to weatherlink, this firmware update is not going to do anything you need.
Blick


bcurry

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Re: Davis WLIP datalogger error and fix with 6555
« Reply #5 on: January 09, 2020, 11:42:59 am »
That is correct.

Using WeatherCat as my software, I can access data with correct timeframes. My WLIP does upload to Davis' Weatherlink site, and I get the "free" version and can see the station details live. To get historical data and charts, one needs to pony up $80 US. year to Davis. If one did so with a Mac, you'd now be scrambling...

Bill

jf-i2r

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Re: Davis WLIP datalogger error and fix with 6555
« Reply #6 on: January 09, 2020, 12:17:21 pm »
Hi

Personnaly  i don't send data to weatherlink server and other
I use just weathercat and no problem  ;)

 [cheers1]

bcurry

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Re: Davis WLIP datalogger error and fix with 6555
« Reply #7 on: January 09, 2020, 06:32:55 pm »
Hi there-
I send the data to Davis simply so I can get the remote readings from my own station.
I use WeatherCat and that makes up most of my weather website, but it is fun to have the Davis live feed on there as well.
If you look at my webpage:
http://www.billcurry.ca/weather
You'll see the Davis feed under the "Current" tab.
That bit is coming from my second console, the one with the WLIP attached.
Like you, though, I don't use Davis' program to store data, so the historical data error doesn't matter.

Cheers,
Bill