Author Topic: WeatherCAT Crashing several times an hour  (Read 2822 times)

kenkelso

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WeatherCAT Crashing several times an hour
« on: January 11, 2024, 05:08:50 PM »
Please Help
For the last week I have been experiencing several WeatherCAT crashes every hour. I have deleted and replaced the .plist file from a backup (as per instruction on this site) and also re-installed WeatherCAT to no avail. The crash report is attached.

elagache

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Any changes to your installation? (Re: WeatherCAT Crashing . . )
« Reply #1 on: January 11, 2024, 10:55:40 PM »
Dear kenkelso and WeatherCat troubleshooters,

For the last week I have been experiencing several WeatherCAT crashes every hour. I have deleted and replaced the .plist file from a backup (as per instruction on this site) and also re-installed WeatherCAT to no avail. The crash report is attached.

I took a look at the crash report, but I'm no expert and I didn't see anything in it that might explain the problem.  I see that you are running macOS Ventura.  Can you tell us more about your installation?  Also, did you make any changes before these crashes started?

Please give us any additional information that might help us diagnose your problem.

Edouard

kenkelso

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Re: WeatherCAT Crashing several times an hour
« Reply #2 on: January 12, 2024, 09:58:11 AM »
Thanks for the prompt reply Edouard, I think it has something to do with emails. I see that others have had similar problems.
This time of year WeatherCAT generates lots of annual weather records and it appears that when it tries to send an email it crashes.
I turned off all emails in WeatherCAT and have not had a crash for the past 12 hours.
This started a few days ago so I can only think that something has changed in my email setup so I will investigate this.
WeatherCAT should really handle a problem like this more gracefully.

Ken

kenkelso

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Re: WeatherCAT Crashing several times an hour
« Reply #3 on: January 12, 2024, 02:08:20 PM »
I seem to be sorted now, I think the problem was an incomplete update of the Xcode command line tools (I'm a developer)

Ken

xairbusdriver

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Re: WeatherCAT Crashing several times an hour
« Reply #4 on: January 12, 2024, 08:40:55 PM »
Thanks for the probable fix, please update any changes. 👏
THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system

Blicj11

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Re: WeatherCAT Crashing several times an hour
« Reply #5 on: January 12, 2024, 09:23:12 PM »
I seem to be sorted now, I think the problem was an incomplete update of the Xcode command line tools (I'm a developer)

I love it when a WeatherCatter finds a solution.

I upgraded my Xcode Command Line Tools last night to 15.1 and was worried it might not play nice with WeatherCat emails, but it seems to be working fine.
Blick


Gman19

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Re: WeatherCAT Crashing several times an hour
« Reply #6 on: January 18, 2024, 10:46:01 PM »
To add to this thread...
I changed my comms the other day to use Weatherlink Live....constant crashes.  I changed back to WeatherLinkIP....smooth sailing.
My Mac info is attached.  Any thoughts or input much appreciated!


elagache

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Crash report? (Re: WeatherCAT Crashing several times an hour)
« Reply #7 on: January 18, 2024, 11:04:00 PM »
Dear Gman19 and WeatherCat troubleshooters,

I changed my comms the other day to use Weatherlink Live....constant crashes.  I changed back to WeatherLinkIP....smooth sailing.

Unfortunately, the WeatherLink Live code is relatively new while the WeatherLinkIP code is well proven.  If you want to play it safe, you will be better off to stick to the older hardware.  If you want to help the development process for the WeatherLink Live code, it would help if you could obtain a crash report.  The instructions to do this are on this thread:

https://athena.trixology.com/index.php?topic=1785.0

You can then attach the report to a thread or send them directly to WeatherCat technical support:

https://trixology.com/contact-us/

I hope that is of some help.

Edouard

Gman19

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Re: WeatherCAT Crashing several times an hour
« Reply #8 on: January 19, 2024, 01:20:46 AM »
Thanks Edouard,
I will obtain/submit said reports and submit.  Would certainly like to have WLL stability.  WLIP + WeatherCat has been rock solid for me for years.  I know WLL will get there as well.