Author Topic: Weathercat 2 not opening.  (Read 16158 times)

slavetothelight

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Re: Weathercat 2 not opening.
« Reply #15 on: May 25, 2016, 09:08:05 PM »
I would also suggest Diskwarrior only if you can't get Disk Utility to Repair the drive's directory. BTW, neither app will repair the drive unless you boot from another drive.

The only reason to attempt either or both of those apps to Repair the Directory is so you can attempt to create a bootable backup, IF you don't already have one. If you do have one, do not over-write it with a new one. Instead, move directly to "GO", collect your $200, and get a new drive.

Dick drives will fail, it's only a question of when, not if. Your symptoms are classic for disk failure. Repeated "Repairs" are simply dangerous attempts to forestall the inevitable, in my humble opinion. After all, this is why we have multiple backups! ;)

Lecture somebody else.

The hard drive has been through three bare metal restores in the past week.  It's restoring from a 40TB synology that exists solely for backup for five different computers.  I'm handling two different operating systems and three different backup regimes from three different vendors and if I didn't know how to handle a Disk I/O error I'd probably start with *that*, not with the fact that all evidence points to Weathercat causing them.

idunn

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Re: Weathercat 2 not opening.
« Reply #16 on: May 25, 2016, 09:16:36 PM »
Well I renamed the WC1 icon but that had no effect. I still get a cant be opened message when clicking on WC2.

Am getting more support from Plugable on the adapter but that has not yet brought fruit.

Thanks,  Irving

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Re: Weathercat 2 not opening.
« Reply #17 on: May 25, 2016, 09:48:24 PM »
Hello Irvin,
It looks like your copy of WeatherCat 2 is corrupt. Download a fresh copy, unzip it so you have a WeatherCat folder (if it doesn't unzip itself), then run WeatherCat 2 from the downloaded folder.

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Re: Need to fix your drive problems (Re: Weathercat 2 not opening.)
« Reply #18 on: May 25, 2016, 09:51:05 PM »
Dear slavetothelight and WeatherCat toubleshooters,

So I've been having heinous amounts of trouble with the computer Weathercat is running on.  Last week I had to blow it back a month with Time Machine: I was getting Disk I/O errors that led me to believe that it was actually a corrupted drive.  It had been behaving until this morning, at which point the computer froze.  I rebooted it and it was having disk errors, but now that Weathercat isn't running it's snappy.

It seems clear that you have disk drive errors on the drive that WeatherCat is actually using.  This is clear from this line in the error logs:

5/23/16 1:18:50.000 PM kernel[0]: disk0s2: I/O error.

At the very least try running disk first aid on the drive in question and see it reports.  When I see errors like this, I rush out and replace the hard drive before I lose everything.  It is definitely time to make sure you have a valid backup.

Sorry, do let us know what you discover.

Edouard

Sigh.

So the OS has already been blown back a month via Time Machine.  The argument was since it's a Mac Mini, which by the way has proprietary firmware and a proprietary connector and therefore cannot get a new HD without the Apple Store being involved, might as well try scraping it back and making a go of it.

And things were fine.

Until I started running Weathercat again.

And now I have Disk I/O errors.

So yeah - hair on fire panic because Disk I/O is bad bad bad.  But no - software was reinstalled one-by-one until the I/O errors started happening again, and the application that caused them to reappear is Weathercat.

Which, by the way, is the one app that won't open anymore either.

Before it crashed and burned, it would also pinwheel the bejeesus out of the computer - as in, it'd sit there hanging, with nothing in the memory pressure, nothing in the CPU usage, but no ability to communicate beyond wiggling the mouse around, until it released.  But if you kill Weathercat the computer responds *fine.*

So I can't say with certainty that Weathercat is the culprit, but I can say with certainty that Weathercat is the one program corrupted enough that it no longer opens.

What more do you want to know?

Unfortunately it's a hard IO error from the disk drive when WeatherCat is trying to read its data files - this is an unrecoverable error causing WeatherCat to quit. You'll either need to replace the disk drive, or run off an external drive if replacement of the internal drive isn't possible.

xairbusdriver

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Re: Weathercat 2 not opening.
« Reply #19 on: May 25, 2016, 10:36:53 PM »
Quote
Lecture somebody else.
LECTURE? Lecture!? If I gave a lecture, I'd expect to be paid or hand out a test! Since I'm retired and don't want any extra income that might attract the attention of the IRS, I'll be sending you the test. Be advised, however, it will be a computer file that you will need to install on an internal drive...  [computer]
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Those that use metric = #1 Measurement system
And the United States = The Banana system

slavetothelight

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Re: Need to fix your drive problems (Re: Weathercat 2 not opening.)
« Reply #20 on: May 26, 2016, 05:10:35 PM »


Unfortunately it's a hard IO error from the disk drive when WeatherCat is trying to read its data files - this is an unrecoverable error causing WeatherCat to quit. You'll either need to replace the disk drive, or run off an external drive if replacement of the internal drive isn't possible.

Okay.  I can install it on an external drive and we'll see if that makes it better.  Question, though: why is it that only Weathercat is having these issues?  And why is it that the I/O errors only appear after WeatherCat has run for a while?

slavetothelight

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Re: Weathercat 2 not opening.
« Reply #21 on: May 26, 2016, 05:20:58 PM »
This is the sound of Weathercat not running from an external drive.  Next troubleshooting suggestion?

http://pastebin.com/G7x4E1WN

xairbusdriver

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Re: Weathercat 2 not opening.
« Reply #22 on: May 26, 2016, 05:49:49 PM »
Have you downloaded another (new) copy of WC, yet?
THERE ARE TWO TYPES OF COUNTRIES
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And the United States = The Banana system

WCDev

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Re: Weathercat 2 not opening.
« Reply #23 on: May 26, 2016, 11:13:22 PM »
This is the sound of Weathercat not running from an external drive.  Next troubleshooting suggestion?

http://pastebin.com/G7x4E1WN

If you've put a copy of WeatherCat on an external drive and launched it from there, it isn't going to cure the problem as your data files will still be residing in your home directory on your internal drive - hence the file read error.

If you've installed the operating system on an external drive and booted the machine from there, then installed WeatherCat and restored the WeatherCatData folder from backup (which is what you need to do), then the files in the backup are corrupt. In this case, either restore the WeatherCatData folder from a backup before the drive started failing, or if you don't have one, you can delete the May data file and launch WeatherCat - it'll see the hole in your data and if your station has a logger, download the data from there to cover as much of the hole as it can.

You can find the WeatherCatData folder at ~/Library/WeatherCatData (easiest thing to do is enter this into the Finder's Go->Go To Folder menu command.

What I wouldn't recommend is something like cloning your internal drive to the external drive as this is likely to copy any corrupt files currently present on your internal drive.




dfw_pilot

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Go Easy
« Reply #24 on: May 27, 2016, 04:10:18 AM »
Lecture somebody else.
Pump the brakes a bit, Chief. This is a friendly forum and people are here to help. First you butt in on someone else's thread instead of starting your own thread (bad form) and then you make this comment which only reflects poorly on you. You came here for help so I suggest you at least act respectful to those who are trying to help.

The hard drive has been through three bare metal restores in the past week.  It's restoring from a 40TB synology that exists solely for backup for five different computers.  I'm handling two different operating systems and three different backup regimes from three different vendors and if I didn't know how to handle a Disk I/O error I'd probably start with *that*, not with the fact that all evidence points to Weathercat causing them.
Nothing there sounds overwhelming, or even whelming... except it sounds like you've assumed when maybe you shouldn't have.
A clear conscience is a great pillow.


idunn

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Re: Weathercat 2 not opening.
« Reply #25 on: May 27, 2016, 06:01:05 AM »
Hello All

Yes I did download WC2 again but still have the same problem. Does not want to open. I believe it opened once and gave a message of no contact with LaCrosse. This is because I also have a problem installing a serial usb adapter. I may try to go back to WC1 and get the adapter problem solved first. I am a bit surprised that all these problems have come up.

Thanks for helping

idunn

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Re: Weathercat 2 not opening.
« Reply #26 on: May 27, 2016, 03:42:57 PM »
Hi Folks,

Well I have renamed WC1 but still cannot get a freshly downloaded WC2 to open from its folder in my Applications. Just get a "can't be opened"message.  Kinda weird. Also my serial adapter problem has not been solved. Maybe I should buy a usb WH1080 and get Snoop. Sort of heretic for this group.

Irving

slavetothelight

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Re: Go Easy
« Reply #27 on: May 27, 2016, 04:37:13 PM »
Lecture somebody else.
Pump the brakes a bit, Chief. This is a friendly forum and people are here to help. First you butt in on someone else's thread instead of starting your own thread (bad form) and then you make this comment which only reflects poorly on you. You came here for help so I suggest you at least act respectful to those who are trying to help.

The hard drive has been through three bare metal restores in the past week.  It's restoring from a 40TB synology that exists solely for backup for five different computers.  I'm handling two different operating systems and three different backup regimes from three different vendors and if I didn't know how to handle a Disk I/O error I'd probably start with *that*, not with the fact that all evidence points to Weathercat causing them.
Nothing there sounds overwhelming, or even whelming... except it sounds like you've assumed when maybe you shouldn't have.

I think you think you're being helpful.  I think you're mistaken.

The thread is 'Weathercat not opening.'  That's the problem I'm having.  I stated that I had to do a bare metal restore and that once Weathercat *attempted* to run, Console reported Disk I/O errors.  What I got, in return, was "ZOMG YOUR HARD DRIVE IS FAILING" when I'd already mentioned that I'd thumped it, restarted it, and gotten no errors whatsoever until Weathercat started running again.  Further, I got "stock backup lecture #7" *AFTER* mentioning that I'd restored from backup. 

Perhaps you would prefer I start a thread entitled "Weathercat not opening also" or "Weathercat not opening also I've already backed up and restored several times?"

Perhaps the time to jump to conclusions is *before* I explicitly say that the Disk I/O errors are related to running Weathercat?"

Here's the deal:

I formatted the hard drive last night.  I restored it to 10.10.4.  I then let it restore to 10.11.5.  I then used Migration Assistant to copy my files back over.  Worthy of note: the drive has passed Disk Utility with flying colors a half-dozen times.  A new install of WeatherCat, with all files blown away, will open, run, and upload to Weather Underground.

But frankly?  All the happy graphs in the world aren't worth much if WeatherCat is going to corrupt my operating system.  And when I try to investigate the issues I'm experiencing, what I get is a bunch of blowback.  This used to be a useful forum.  Now it's a reason to let Weatherlink handle things.  I've spent the past week diving in and out of Recovery Mode and I was hoping I'd get some useful interaction here.  Mostly what I'm getting is an emoticon onslaught of castigation.

So yeah.  I have ample reason to believe that there's a conflict between WeatherCat and OS 10.11.  But I lack ample reason to investigate it further.  Have fun finding it yourselves.

dfw_pilot

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Being Respectful
« Reply #28 on: May 27, 2016, 05:10:48 PM »
Quote from: slavetothelight
I think you think you're being helpful.  I think you're mistaken.
I try to be helpful to those who want help, but in this case, I was trying to nudge you as politely as I could that sounding respectful and gracious is always a better way to come across when seeking help.

The developer, the many beta testers, and thousands of users aren't having the issues you are attributing to WC, so in fairness, I think that's a reasonable reason for many to point to a hard drive problem instead of some massive issue that has not affected so many others. Disk Utility will pass failing drives all the time, but you probably already know that. I use, and highly recommend, a better monitoring program like SoftRaid. Internal volumes should be on SSD instead of hard drives anyway, especially in the Mini where they are easy and cheap to change out. If it isn't a disk problem, we all hope you get to the bottom of your issue so the rest of us can have a solution if it happens to us.

dfw
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xairbusdriver

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Re: Weathercat 2 not opening.
« Reply #29 on: May 27, 2016, 05:23:14 PM »
Sorry I couldn't help, but I think you got a lot of experienced users providing great suggestions, including the developer who knows the app better than anyone. I'm not sure you've convinced anyone that the problem is WC. If it were, there should be hundreds (OK, maybe only 98! [lol] ) of users reporting this same behavior.

You may have other apps that are doing massive amounts of disk access, I don't have any that write nearly as much as WC does. In my case, it is recording data at least every two minutes and writing to the files it then uploads. I do have some apps that can eventually use a lot of RAM and then start using virtual memory, but they certainly are not running 24/7.

Hope you find a successful solution, no matter what the software. ;)
THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system