Author Topic: No Webcam Images on WU  (Read 4176 times)

ColdnFrosty

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No Webcam Images on WU
« on: July 22, 2020, 07:01:16 PM »
My webcam data appears to have stopped uploading to Weather Underground 4 weeks ago. Weather Underground reports my webcam to be "Offline." However, nothing appears to have changed at my end, and nothing in WeatherCat Preferences has been changed. Any idea what might be wrong? I have tried rebooting and restarting hardware and software, but still no images on WU. Thanks.


Randall75

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Re: No Webcam Images on WU
« Reply #1 on: July 22, 2020, 08:50:07 PM »
Hi ColdnFrosty
1. Did you upgrade to 3.1.0?if not
2. Go to your https://www.wunderground.com/dashboard/pws/Station Call letters and log in and go to my devices and check to see if you are on line there and that everything is good on WU's end.
How this info may help
cheers  [cheers1]

xairbusdriver

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Re: No Webcam Images on WU
« Reply #2 on: July 22, 2020, 09:19:24 PM »
If you can access your data on other devices (or different browser), you might just need to "Empty caches" in Safari, or whatever browser you are using.

Have you updated your WU password to exclude anything besides the alphabet and numbers 0 thru 9? See Replacing WU password to something simple. IBM is still learning about computers... [rolleyes2]
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Blicj11

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Re: No Webcam Images on WU
« Reply #3 on: July 22, 2020, 10:51:17 PM »
WU now requires you to enter a Camera Key in order to upload images. This is a new field that did not exist until very recently. You get your Key by going to your WU site and clicking on My Profile, then selecting My Devices. You will see your camera and a Key listed. The only way I know to provide the Key to WU is to upgrade your WeatherCat version to 3.1 Build 502, which is still in testing and not quite ready for prime time, but very close. It has a new field in your WU window to enter your Camera Key.

There is also a new field there called Name. It is required, so if that field is blank, you have to give your camera a name, in addition to the Camera ID you already provided to WU when you set it it up in the first place.

However, those of us running WC 3.1 who have provided the Key to WU are having mixed results. Some of us have not been able to upload camera images at all, even with the key. Others of us have had the uploads work fine for a day or two and then stop working for a day or two and then start working again. The issue, as with most WU issues, appears to be with WU rather than with WC. Even Stu has had mixed results, and he knows more about unloading to WU than the rest of us combined.

If you don't want to run WC 3.1 yet, there isn't much you can do. With earlier versions of WC, your camera uploads either work or they don't. Mine stopped working a couple of weeks ago. Isn't WU wonderful? Or at least it used to be, but not so much any more.
Blick


ColdnFrosty

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Re: No Webcam Images on WU
« Reply #4 on: July 23, 2020, 02:41:12 AM »
I am running 3.05. I do not see a 3.1.0.

My PWS is online and my webcam appears offline in PWS.

I deleted the webcam device and created a new one, however I do not see anywhere in WeatherCat where I can enter the FTP Configuration information that they have listed.

Hi ColdnFrosty
1. Did you upgrade to 3.1.0?if not
2. Go to your https://www.wunderground.com/dashboard/pws/Station Call letters and log in and go to my devices and check to see if you are on line there and that everything is good on WU's end.
How this info may help
cheers  [cheers1]

ColdnFrosty

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Re: No Webcam Images on WU
« Reply #5 on: July 23, 2020, 02:43:23 AM »
Thanks. I guess that explains it then. I am running 3.05.

WU now requires you to enter a Camera Key in order to upload images. This is a new field that did not exist until very recently. You get your Key by going to your WU site and clicking on My Profile, then selecting My Devices. You will see your camera and a Key listed. The only way I know to provide the Key to WU is to upgrade your WeatherCat version to 3.1 Build 502, which is still in testing and not quite ready for prime time, but very close. It has a new field in your WU window to enter your Camera Key.

There is also a new field there called Name. It is required, so if that field is blank, you have to give your camera a name, in addition to the Camera ID you already provided to WU when you set it it up in the first place.

However, those of us running WC 3.1 who have provided the Key to WU are having mixed results. Some of us have not been able to upload camera images at all, even with the key. Others of us have had the uploads work fine for a day or two and then stop working for a day or two and then start working again. The issue, as with most WU issues, appears to be with WU rather than with WC. Even Stu has had mixed results, and he knows more about unloading to WU than the rest of us combined.

If you don't want to run WC 3.1 yet, there isn't much you can do. With earlier versions of WC, your camera uploads either work or they don't. Mine stopped working a couple of weeks ago. Isn't WU wonderful? Or at least it used to be, but not so much any more.

xairbusdriver

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Re: No Webcam Images on WU
« Reply #6 on: July 23, 2020, 04:14:00 AM »
While 3.1 does provide a place to enter the Camera Key, you can still have a webcam image at WU. I'm still using 3.0.5 and WC has been uploading an image for quite a while. It seems to keep about two weeks worth of images, in my case. While I cannot add the Camera Key in my version of WC, I did create a camera Name in the Devices area of my WU info.

I would suggest you also try that. The "Name" is actually a link to the image you have on your own web site. But you can also use the path to your uploaded image anywhere you might have some public web space.

Just be aware that this still may not enough to "encourage" WU to actually show your image. [rolleyes2] That has been problematic for well over a year. [banghead]
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Randall75

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Re: No Webcam Images on WU
« Reply #7 on: July 23, 2020, 01:16:49 PM »
WC users 3.0.5 or3.10
I have had a camera name and camera key for also most a year now and it has worked great for me using both 3.0.4 to the current 3.10 and versions before

cheers  [cheers1]

ColdnFrosty

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Re: No Webcam Images on WU
« Reply #8 on: July 23, 2020, 04:14:50 PM »
I installed 3.10 Build 502, added my key and I now see the images being uploaded. Thanks for the pointers.

Blicj11

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Re: No Webcam Images on WU
« Reply #9 on: July 24, 2020, 11:13:09 PM »
I love it when something works like some WeatherCatter says it will. Thanks for circling back to let us know.
Blick


ColdnFrosty

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Re: No Webcam Images on WU
« Reply #10 on: July 25, 2020, 02:19:51 PM »
Well, it was working. WU shows my webcam is "online," but no images are being displayed. They were for a few hours the other day, but not for the past couple of days.

I did have one crash of 3.10 and it doesn't seem to automatically run at reboot as 3.05 did.

Blicj11

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Re: No Webcam Images on WU
« Reply #11 on: July 25, 2020, 03:26:38 PM »
Many of us are experiencing the same thing. WU uploads work fine, then they don't, then they do. It's WU, not WeatherCat.
Blick


xairbusdriver

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Re: No Webcam Images on WU
« Reply #12 on: July 25, 2020, 05:54:05 PM »
Quote
...it doesn't seem to automatically run at reboot as 3.05 did.
Is WC in your start up items list, as well as the WC prefs?
THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system