WeatherCat Version 2.4.4 Now Available

[JohnDoe1983]

Hi again,
I have a problem. Each night since I updated the software my WxC stop and I received this e-mail alert:

Comms to station have failed, trying to reset. Results to follow...

WeatherCat TimeStamp: 03:08:57 09-Nov-17

then a few minutes later:

Comms reset successful.

WeatherCat TimeStamp: 03:09:06 09-Nov-17

but my software is not connected to my Vantage Vue station.

I have to quit WXC and restart it in the morning and loose some data.

What can I dot about that?


Thanks


WXC give me a diagnostic file witch start :

Date/Time:       2017-11-09 07:57:41 -0500
OS Version:      Mac OS X 10.12.6 (Build 16G1036)
Architecture:    x86_64h
Report Version:  25

Data Source:     Stackshots

Command:         WeatherCat
Path:            /Applications/WeatherCat.app/Contents/MacOS/WeatherCat
Version:         2.4.1 (2.4.1)
Parent:          launchd [1]
PID:             1035

Event:           hang
Duration:        1.80s (process was unresponsive for 78 seconds before sampling)
Steps:           18 (100ms sampling interval)

Hardware model:  iMac17,1
Active cpus:     4

Fan speed:       1199 rpm


It has many pages after this last line ....

[elagache]

Dear John and WeatherCat troubleshooters,

I have a problem. Each night since I updated the software my WxC stop and I received this e-mail alert:

Comms to station have failed, trying to reset. Results to follow...

WeatherCat TimeStamp: 03:08:57 09-Nov-17

then a few minutes later:

Comms reset successful.

WeatherCat TimeStamp: 03:09:06 09-Nov-17

I've never been aware of WeatherCat reporting that it reset the communications but not actually restoring communications.  I'm concerned that you might have multiple copies of the Silicon Labs driver.  Could you run the System Report on your computer?  This following Apple technical support document explains how (perhaps you can find it in French:)

https://support.apple.com/en-us/HT203001

You need to scroll down to the software section and then look at Extensions.  Once you get there you need to scroll down a long list of extensions until you reach Silicon Labs.  Here is a screenshot from my computer:



Make sure there is only one copy of the Silicon Labs driver.

but my software is not connected to my Vantage Vue station.

I have to quit WXC and restart it in the morning and loose some data.

What can I dot about that?

The other possibility is that you have some hardware issues.  We have some suggestions for Davis hardware on the WeatherCat wiki:

http://wiki.trixology.com/index.php?title=Davis

In particular, the suggestion to install Ferrite clamps is often helpful:

http://wiki.trixology.com/index.php?title=Electronic_Interference_Effects_on_Station_Hardware/Data_Logger/USB_Cable

The other things that concerns me is your loss of data.  Your data logger has a buffer that should be able to hold a least a 1 day and 20 hours of data.  Our wiki also has data on how much capacity the data logger has depending on your sampling interval:

http://wiki.trixology.com/index.php?title=Capacity_of_the_Davis_data-logger_to_store_weather_data_depending_on_the_chosen_sampling_interval

When WeatherCat reconnects to your Vantage Vue, it should download the data since the connection failed.  If WeatherCat is unable to recover the data, it is possible that your data logger is defective.  You might need to connect either your dealer or Davis directly to see if they can help you diagnose this problem.

Cheers, Edouard

[JohnDoe1983]

Hi
Here are 2 screen shots of the extension you requested. It seem that I have 2 drivers listed. Both of them have only 2 minutes difference on the same date. One is a regular driver and the other one is label 64.  Hum!!

Since I am no too much of a pro on that type of problem, I will then take my time to find the culprit as I do not want to loose the ability to use my precious WXC software.

My data logger is made by Bellfry Boy and not Davis.

I will take the time to read the links you posted to see where the problem lies.

It is kindda weird since I rarely did have this problem before.

Thanks Edouard.

[JohnDoe1983]

Come to think about it, I will check for the next few days if the communications lost always arise at the same time at night.

This should point somewhere at least i guess. 

I have 4 messages to date, all of them during the night:

Comms to station have failed, trying to reset. Results to follow...

WeatherCat TimeStamp: 00:04:16 07-Nov-17
Comms reset successful.

WeatherCat TimeStamp: 00:04:24 07-Nov-17

Comms to station have failed, trying to reset. Results to follow...

WeatherCat TimeStamp: 03:08:57 09-Nov-17
Comms reset successful.

WeatherCat TimeStamp: 03:09:06 09-Nov-17

[elagache]

Dear John and WeatherCat troubleshooters,

Here are 2 screen shots of the extension you requested. It seem that I have 2 drivers listed. Both of them have only 2 minutes difference on the same date. One is a regular driver and the other one is label 64.  Hum!!

Your Silicon Lab driver is 2 major revisions behind the current driver.  That certainly could be the problem.  Try downloading the driver described in this thread:

http://athena.trixology.com/index.php?topic=2550.0

My data logger is made by Bellfry Boy and not Davis.

Okay that explains why you are losing data.  The Bellfry Boy interface doesn't have any data logger at all.  It simply allows a computer to access the data from the console.  We don't have a lot of experience with that interface, so we could not help you if the interface were starting to fail.

Let us know if upgrading the software driver is sufficient to solve your problems.

Cheers, Edouard

[JohnDoe1983]

Hi.

I was away for a few days, upon returning I restarted WxC and the logger sent all the data to my Weather Underground site. No data was lost. So it must keep them after all.

Ok my question is: how to install the new Silabs driver? Do I have to remove the 2 old one that I see in the system information as you showed me on an earlier post?

I am a bit scare of loosing control on my WXc.

Thanks for your help.

[elagache]

Dear John and WeatherCat faithful,

I was away for a few days, upon returning I restarted WxC and the logger sent all the data to my Weather Underground site. No data was lost. So it must keep them after all.

According to the fellow who created the clone of the Davis data logger it does include the data storage as does the Davis product.  It is described on this web page:

http://belfryboyweatherbits.blogspot.com/p/the-belfryboy-clone-usb-logger.html

Ok my question is: how to install the new Silabs driver? Do I have to remove the 2 old one that I see in the system information as you showed me on an earlier post?

I am a bit scare of loosing control on my WXc.

I just reviewed the release notes there is absolutely no mention of having to remove old versions before installing the latest version.  The release notes are here:

https://www.silabs.com/documents/public/release-notes/Mac_OSX_VCP_Driver_Release_Notes.txt

I think you can safely run the latest driver installation software and be confident that WeatherCat will work just fine.

Cheers, Edouard

[xairbusdriver]

Been a while since I updated mine. Just checked, the DMG includes a .txt file that says all one need do is "double click on Silicon Labs VCP Driver". However, I'm not usually comfortable leaving old versions of things like extensions/daemons/kexts laying around. I suppose if the name is exactly the same, the OS will automatically ask for approval to over-write the current version. All I know, for sure, is that I have only one version in /Library/Extensions/SiLabsUSBDriver.kext

[JohnDoe1983]

Thanks folks, I will try it.

Cheers.

[JohnDoe1983]

Just installed the new driver.

It seem by doing so that the old 2 drivers were removed and only the new one appear on the Extension window now.

So far it is working.  I had 8 communications failures last night, hope this will correct the problem.

Thanks friends for your help.

John

[elagache]

Dear John and WeatherCat fans,

Glad to hear that the driver installation worked as expected.

Do let us know if you have any more problems.

Cheers, Edouard

[JohnDoe1983]

Hi!
So far so good.
The installation automatically made the 2 others drivers disappeared. Wow!!
No more lost communications messages at night.

Thanks everyone for your great help.

Cheers.

John


P.S: 3 dec,  everything is fine after many days.