Author Topic: WeatherCat Export not working?  (Read 315 times)

etaggart

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WeatherCat Export not working?
« on: December 10, 2017, 09:03:57 PM »
Trying to export data to a CSV file.  Using the export option under tools, I'm only getting date & conditions, regardless of the time period that I choose.   ???

WeatherCat Data Export created at 16:02:01 10-Dec-17



Data for Scarborough, Maine follows.

Date, Conditions,
2015-12-31T23:34:00,Heavy Clouds,
2015-12-31T23:39:00,Heavy Clouds,
2015-12-31T23:44:00,Heavy Clouds,

elagache

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Welcome - does data look okay? (Re: WeatherCat Export not working?)
« Reply #1 on: December 10, 2017, 10:17:44 PM »
Dear etaggart and WeatherCat welcome wagon,

Since this is your first post on the WeatherCat forum, let me welcome you to the forum!

So sorry that a problem like this has brought you to us.

Trying to export data to a CSV file.  Using the export option under tools, I'm only getting date & conditions, regardless of the time period that I choose.   ???

WeatherCat Data Export created at 16:02:01 10-Dec-17



Data for Scarborough, Maine follows.

Date, Conditions,
2015-12-31T23:34:00,Heavy Clouds,
2015-12-31T23:39:00,Heavy Clouds,
2015-12-31T23:44:00,Heavy Clouds,

I just make a quick check and my copy of WeatherCat is exporting correctly.  What does the preview of the export look like?   Something else to check is to make sure that the data looks okay in the data viewer/editor tool (under the Tools) menu.

Let us know if that helps you uncover the cause of the mysterious missing data.

Cheers, Edouard

etaggart

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Re: WeatherCat Export not working?
« Reply #2 on: December 11, 2017, 02:30:59 AM »
Thanks.   That clip was from the preview.   Iím running the latest copy of wcat.   There are no options to include more data in the export dialog box.  Just date ranges and Tab delimited   Iíve tried different ranges with Tab delimited checked and not, but Iím only getting date and conditions, no other fields..

Data looks good under edit data, all the additional fields are there.

elagache

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Better contact technical support (Re: WeatherCat Export not working?)
« Reply #3 on: December 11, 2017, 11:11:25 PM »
Dear etaggart and WeatherCat troubleshooters,

Thanks.   That clip was from the preview.   Iím running the latest copy of wcat.   There are no options to include more data in the export dialog box.  Just date ranges and Tab delimited   Iíve tried different ranges with Tab delimited checked and not, but Iím only getting date and conditions, no other fields..

Okay, you've got me stumped as well.  I think you'll need to get in touch with WeatherCat technical support on this one.  Instructions on how to do that can be found on this web-page:

http://trixology.com/contact-us/

Do let us know what you uncover.

Cheers, Edouard

The Grand Poohbah

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Re: Better contact technical support (Re: WeatherCat Export not working?)
« Reply #4 on: December 12, 2017, 06:10:25 PM »
Dear etaggart and WeatherCat troubleshooters,

Thanks.   That clip was from the preview.   Iím running the latest copy of wcat.   There are no options to include more data in the export dialog box.  Just date ranges and Tab delimited   Iíve tried different ranges with Tab delimited checked and not, but Iím only getting date and conditions, no other fields..

Okay, you've got me stumped as well.  I think you'll need to get in touch with WeatherCat technical support on this one.  Instructions on how to do that can be found on this web-page:

http://trixology.com/contact-us/

Do let us know what you uncover.

Cheers, Edouard

Edouard,  You are so good at it, ThU32:-) I always thought you were technical support [computer]

elagache

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Well now! . . . (Re: Better contact technical support)
« Reply #5 on: December 13, 2017, 12:21:37 AM »
Dear Grand and WeatherCat stand up comedy acts,

Edouard,  You are so good at it, ThU32:-) I always thought you were technical support [computer]

 [wink] . . . . . Actually not, I just play one on TV!! . . . . .  lol(1)

Cheers, Edouard  [cheers1]

etaggart

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Re: WeatherCat Export not working?
« Reply #6 on: December 14, 2017, 03:30:19 AM »
Turns out the problem was that my weather station had to be connected and communicating with WeatherCat in order for the export to work..  All set now.  Thanks!

Blicj11

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Re: WeatherCat Export not working?
« Reply #7 on: December 14, 2017, 05:00:48 PM »
Ah ha. Love those simple solutions. Glad you are properly sorted now.
Blick