Author Topic: Cannot Connect  (Read 11173 times)

kmatley

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Re: Cannot Connect
« Reply #15 on: March 08, 2015, 10:28:07 PM »
I tried removing the URL for my network and substituting a bogus one. When I quit and restart WeatherCat it takes me back to the trixology test site.

I'm trying to think what might have changed when this problem started. Although I don't remember for sure, it might have been after updating from iOS 8.1.1 to 8.1.2. I'm on 8.1.3 now so if a problem was introduced with the iOS update it's still there.

Blicj11

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Re: Cannot Connect
« Reply #16 on: March 09, 2015, 05:43:44 AM »
What router are you using? Mine's an Apple Time Capsule.
Blick


kmatley

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Re: Cannot Connect
« Reply #17 on: March 09, 2015, 09:06:28 PM »
I'm using an ASUS wireless router. I've had it about a year and there weren't any problems until a couple of months ago.

Blicj11

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Re: Cannot Connect
« Reply #18 on: March 09, 2015, 09:48:40 PM »
Dang it. I was sure we were using the same router and that would narrow down our search.
Blick


Blicj11

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Re: Cannot Connect
« Reply #19 on: March 12, 2015, 10:59:25 PM »
I upgraded to iOS 8.2 but that did not unlock the mystery.
Blick


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Re: Cannot Connect
« Reply #20 on: March 12, 2015, 11:12:33 PM »
I'm assuming a router reboot doesn't help?

Blicj11

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Re: Cannot Connect
« Reply #21 on: March 12, 2015, 11:16:44 PM »
Correct. Dang it.
Blick


Blicj11

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Re: Cannot Connect
« Reply #22 on: March 15, 2015, 05:34:21 AM »
Tonight both iPad and iPhone apps are working perfectly. The only thing I did was reinstall OS X (10.10.2) due to a problem with my iMac going to sleep. Just happened to try the iOS apps and they are working fine. I'll check them again tomorrow and report back.
Blick


Blicj11

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Re: Cannot Connect
« Reply #23 on: March 16, 2015, 05:01:07 PM »
Kmatley, are you using Yosemite?

I have now gone through the weekend with the iOS apps working every time I check. They started working after I reinstalled the OS X. This might be worth it for you to try. I had a backup of my iMac in case this went wrong, but I just followed the instructions and the OS X reinstalled, preserving all the data and all my settings.

Here is how you do it in Yosemite (and Mavericks):
  • Important: You must be connected to the Internet to reinstall OS X.
  • In the menu bar, choose Apple menu > Restart. Once your Mac restarts (and the gray screen appears), hold down the Command (⌘) and R keys.
  • Select Reinstall OS X, then click Continue.
  • Follow the onscreen instructions. In the pane where you select a disk, select your current OS X disk (in most cases, it’s the only one available).
Blick


Blicj11

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Re: Cannot Connect
« Reply #24 on: April 12, 2015, 08:36:14 PM »
While my ability to connect through the iOS client is up and down, I thought I would post an update. A couple of days ago I upgraded to iOS 8.3 and OS X 10.10.3. After restarting everything, I can once again use the iOS apps (both of them). It appears to me that the connection time is faster under iOS 8.3.

I don't know how long I will be able to stay connected, but it had been a couple of weeks since I have been able to connect until I upgraded the software. Maybe Apple inadvertently fixed this issue with these releases. I know connectivity is not a problem for most iOS users, but for those of us who have trouble, we remain hopeful that something will allow us to return to the good old days when the Grand Poobah's app connected every time.
Blick


kmatley

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Re: Cannot Connect
« Reply #25 on: April 15, 2015, 11:58:46 PM »
I got frustrated and just stopped trying. Interesting about the software updates. I'll have to try updating my iPhone this evening, and if that doesn't work, I'll reinstall Yosemite.

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Re: Cannot Connect
« Reply #26 on: April 16, 2015, 02:15:41 AM »
I just finished a correspondence with an iOS client user that was having problems connecting. The connection problem went away after he installed iOS 8.3.

Blicj11

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Re: Cannot Connect
« Reply #27 on: April 16, 2015, 05:04:45 AM »
I got frustrated and just stopped trying. Interesting about the software updates. I'll have to try updating my iPhone this evening, and if that doesn't work, I'll reinstall Yosemite.

Let us know what happens.
Blick


kmatley

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Re: Cannot Connect
« Reply #28 on: April 19, 2015, 03:56:40 PM »
I updated—not reinstalled—Yosemite this morning and my connectivity has been restored. Thank you, Blicj11 and GP!

Blicj11

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Re: Cannot Connect
« Reply #29 on: April 21, 2015, 02:33:29 AM »
I have now gone about 2 weeks with great connectivity. I am keeping my fingers crossed that perhaps we are out of the woods on this..
Blick