Author Topic: WeatherCat uploads to WU *WEBCAM*  (Read 330 times)

jennajon

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WeatherCat uploads to WU *WEBCAM*
« on: November 13, 2017, 10:40:07 AM »
Here we go again....is anyone else having outage/error issues FTPing
images to their PWS on WU??

Here is information from WC log:
03:34:14 13-Nov-2017:  Wunderground: Getting web cam picture file.
 03:34:14 13-Nov-2017:  Wunderground: Wunderground image ready for FTP - added to FTP queue.
 03:34:15 13-Nov-2017:  FTP: FTP upload starting.
 03:34:15 13-Nov-2017:  FTP: Uploading image.jpg.
 03:34:15 13-Nov-2017:  FTP: curl: (28) Timeout was reached

 03:34:15 13-Nov-2017:  FTP: FTP ERROR (28) - Upload timed out.
 03:34:15 13-Nov-2017:  FTP: FTP ERROR 910: Failed to complete upload (null) - retrying in 1 second.

Of course the retry fails.

Absolutely NOTHING has changed on my end, have been uploading for YEARS from Blue Iris and that is failing with same error.

i think perhaps it might be time to kill the webcam uploads to WU permanently..... [banghead]

--jenna feeling a bit angry

jennajon

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #1 on: November 13, 2017, 11:46:24 AM »
Although i may be a bit premature, it appears
that WU may be killing off FTP uploads; i set up yet another
camera as URL forwarded and that one is now showing as needing
approval.

Any of the other cams i have set up as FTP are showing as no longer active.

*facepalm*

Blicj11

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #2 on: November 13, 2017, 03:39:36 PM »
Jennajon:

The problem is on WU's end. Webcam uploads are frequently broken on my account. About every 5 or six weeks for the last year I have noticed my uploads to WU don't upload. I send their tech support an email and ask them repair the link to my camera. A couple of says later the uploads start working again. Then the process repeats itself. Although WU is by far the largest repository of backyard weather station information in the world, they don't seem to pay much attention these days to the quality of their PWS interface.
Blick


Weatheraardvark

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #3 on: November 13, 2017, 06:02:12 PM »
I guess no one told any of you that WU  is no longer accepting webcam images from us.  Wedneday, Jeff Masters said an announcement should be on the sign up page that as of Dec.15 that service will be discontinued.

Many of us have had our webcams deactivated and no longer publishing.
In part, here is the message we have received from Jeff:
 thanks for all your reporting of issues with webcams over the past few months. Due to the difficulty we've had maintaining this feature, its negative ROI, and the downsizing of our staff, it has been decided to drop the webcam feature from WU on December 15. An announcement will go up on our webcam page on Wednesday

So the problem is with WU and not WC.
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jennajon

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #4 on: November 13, 2017, 06:51:25 PM »
I guess no one told any of you that WU  is no longer accepting webcam images from us.  Wedneday, Jeff Masters said an announcement should be on the sign up page that as of Dec.15 that service will be discontinued.

Many of us have had our webcams deactivated and no longer publishing.
In part, here is the message we have received from Jeff:
 thanks for all your reporting of issues with webcams over the past few months. Due to the difficulty we've had maintaining this feature, its negative ROI, and the downsizing of our staff, it has been decided to drop the webcam feature from WU on December 15. An announcement will go up on our webcam page on Wednesday

So the problem is with WU and not WC.


Many thanks for this information.....and i had a feeling that is what was going on. *sighs*  It is precisely why i posted the error information for discussion rather than point fingers at WC. WU has deteriorated since being bought...again. [interesting]

awilltx

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #5 on: November 13, 2017, 08:09:30 PM »
Quote
WU has deteriorated since being bought...again.


Next thing you know, we will have to pay them to upload weather station info.


Sigh...again


Alan

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #6 on: November 13, 2017, 08:42:04 PM »
We are already giving them one of their products for free. What kind of reverse, obtuse "logic" could lead them to charge us?! [banghead] [rolleyes2] :o I already have a site, the hosting of which I pay for, I'll never pay them a nickel to post my info.

The key reason for their dropping this feature is in the three letters: ROI. If they can't justify server space while being owned by IBM, they will never be able to with anyone else. Sounds like some one hired a bunch of ex-airline 'execs': "Lets drop all the stuff people were getting for free and charge them for it! That should cut down on those pesky, time-consuming complainers we used to call 'customers'." cmu:-)

Blicj11

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #7 on: November 13, 2017, 09:10:13 PM »
I guess no one told any of you that WU  is no longer accepting webcam images from us.  Wedneday, Jeff Masters said an announcement should be on the sign up page that as of Dec.15 that service will be discontinued.

Many of us have had our webcams deactivated and no longer publishing.
In part, here is the message we have received from Jeff:
 thanks for all your reporting of issues with webcams over the past few months. Due to the difficulty we've had maintaining this feature, its negative ROI, and the downsizing of our staff, it has been decided to drop the webcam feature from WU on December 15. An announcement will go up on our webcam page on Wednesday

So the problem is with WU and not WC.

Thanks for sharing. I had not seen that, but just noticed my webcam upload has been deactivated by WU. I remind you to go to WeatherCat Preferences and uncheck the option to Upload Webcam Image in the Wunderground PWS window to save a bit of your upload bandwidth.
Blick


Weatheraardvark

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #8 on: November 13, 2017, 09:29:09 PM »
Well, we always do have our own web pages should be able to show our camera images.     [sweat2]
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elagache

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Link to Jeff Masters announcement? (Re: WeatherCat uploads to WU *WEBCAM*)
« Reply #9 on: November 13, 2017, 10:47:25 PM »
Dear jennajon, Blick, Weatheraardvark, Alan, X-Air, and WeatherCat faithful who find the rest of the world decidedly less faithful,

I guess no one told any of you that WU  is no longer accepting webcam images from us.  Wedneday, Jeff Masters said an announcement should be on the sign up page that as of Dec.15 that service will be discontinued.

Definitely disappointing news.    Once more as Jimmy Durante would say: "Such are da' conditions that prevail . . . . . "

Does anybody have a link to the original announcement by Jeff Masters?  I'm curious to know what else might have been announced that I should be disappointed about.

Oh well, . . . . . Edouard

Weatheraardvark

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #10 on: November 13, 2017, 11:06:30 PM »
Have you ever tried to speak directly to a human at WU?  text a Human?   me neither.

Out of desperation, we contacted their active meteorlogists because we have a name and  they have given their email.   I am guessing you should do some digging . Oh helll,   jmasters@wunderground.com    go for it. lol(1)
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Blicj11

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #11 on: November 14, 2017, 01:44:08 AM »
Yes, I have had several email interactions with WU tech support.

Go here and click on Contact Support in the upper right corner ==> http://help.wunderground.com/#request

They don't always reply, but sometimes they do. I suspect that as soon as they figure out that PWS owners are contacting them in this manner, they will suspend this service on the basis of low ROI. After all, if you remove enough services, you don't really need Customer Support, do you?
Blick


Felix

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #12 on: November 14, 2017, 07:28:07 PM »
I got a kick out of Meteotemplate's Jachym on another forum who had the following to say about WU:


"If their goal is to shut down all services which are buggy and unreliable I think they could call it a day altogether."

Blicj11

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Re: WeatherCat uploads to WU *WEBCAM*
« Reply #13 on: November 14, 2017, 07:54:52 PM »
Hahaha. Dead on, mate. Thanks for sharing his comment.
Blick


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What isn't buggy? (Re: WeatherCat uploads to WU *WEBCAM*)
« Reply #14 on: November 14, 2017, 11:20:36 PM »
Dear Weatheraardvark, Blick, Felix, and WeatherCat faithful,

"If their goal is to shut down all services which are buggy and unreliable I think they could call it a day altogether."

 [wink] . . . Hmm, if someone started to shutdown every IT service on planet earth that was buggy and unreliable - when all is said and done, would there be anything still running?  [biggrin]

Besides WeatherCat of course!  [WCSmall]  [bounce]

Cheers, Edouard  [cheers1]