Author Topic: FTP Time Outs  (Read 1737 times)

rasarisi

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FTP Time Outs
« on: January 11, 2017, 11:57:32 AM »
Been running the Cat for several years and usually never have an issue but for the last 3 or 4 months i've been getting tons of FTP errors as shown below.  I can test the connection in the ftp setup and it works fine.  I investigated my web server and have my local ip on the white list and set the time outs high enough to not cause an issue.  I'm currently running version 2.41 build 14 on Mac OS X 10.10.5.  I'm running out of ideas anyone seen this before?  Or how to fix it?
Sometimes it works fine - seems to be intermittent but lately more failures then working.

 6:50:31 AM 11-Jan-2017:  Aux. FTP: curl: (28) FTP response timeout

 6:50:31 AM 11-Jan-2017:  Aux. FTP: FTP ERROR (28) - Upload timed out.
 6:50:31 AM 11-Jan-2017:  Aux. FTP: FTP ERROR 910: Failed to complete upload (null) - retrying in 1 second.

Thanks
Rich

elagache

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Weather Underground? (Re: FTP Time Outs)
« Reply #1 on: January 11, 2017, 11:45:32 PM »
Dear Rich and WeatherCat troubleshooters,

Been running the Cat for several years and usually never have an issue but for the last 3 or 4 months i've been getting tons of FTP errors as shown below.

Do you upload a webcam image to Weather Underground?  Is so that could be your problem.  WeatherCat also uses FTP to upload the webcam images and Weather Underground has been upgrading their servers.  That would explain why you are getting FTP errors but your web hosting service is working fine.

Cheers, Edouard

rasarisi

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Re: FTP Time Outs
« Reply #2 on: January 13, 2017, 01:31:58 PM »
Thanks for the information, yes I've seen that issue before but this one was different.
I did solve this issue, it seems the problem was related to memory utilization on my webserver that I upload the data too.  Memory was at 100% use.  I ended up upgrading my webserver and now it has plenty of free memory and no more errors from the cat.

thanks
rich

Blicj11

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Re: FTP Time Outs
« Reply #3 on: January 13, 2017, 03:31:06 PM »
Good to hear you found the solution Rich.
Blick